Change order approvals were reduced from weeks to hours, significantly accelerating project delivery.

Multiple siloed systems were consolidated into a single source of truth, improving transparency and organizational alignment.

Leadership gained access to multi-year capital program dashboards and organizational performance data, enabling proactive decision-making.

Managers, inspectors, consultants, and contractors now collaborate within a unified environment with standardized workflows.

Contractor pay requests flow through a transparent, governed process integrated with Workday — improving oversight and accountability.

As the sixth-largest utility organization in California, EMWD modernized its construction operations by establishing a structured digital foundation — positioning the agency for long-term continuous improvement and future technology advancements.

CIPO now supports both capital improvement and development projects, with data accessible across departments including Operations and Maintenance — ensuring continuity from design through construction and into asset lifecycle management.